Bathmate FAQ

Absolutely - just ask all our happy Bathmate customers. After a month's use, when results really start to become noticeable, a full 88% of Hydromax customers are satisfied with the performance of their pump, with many reporting noticeable gains for size, erection quality, libido and personal confidence.

The Bathmate is completely safe if directions are followed and alittle common sense.

For the best possible results, we recommend using your hydropump for 5 minutes at a time, with 3 sessions (for a total of 15 minutes use)

While Bathmate Hydromax pumps can be used out of water, they're primarily designed for in-water use. If you use the pump without water, you will see an improvement - just not the kick ass results you'll get by using your pump in water.

The Bathmate is world's first hydropump as a way to add a new approach to penis pump workouts. By using water instead of air, hydropumps add an extra level of convenience, power and comfort. Essentially, Hydromax is easy-to-use and delivers better results - that's why we're the world's number one brand for penis pumps.

Completely. With an SSL-Certified store, we make sure that your personal data is completely safe at all times before, during and after purchase.

Yes, all Bathmate Hydromax Pumps come with a 1 or 2 year warranty by law depending on your country of residence for your hydropump from the manufacturer, keeping you safe against any malfunction. Just make sure to register your hydropump to activate your warranty.

Orders are shipped on the same business day the order comes in. Shipping time varies between 2-5 business days but this may vary.

All orders are shipped in discreet packaging, with no mention of the product.

Shipping is $15.00 for Expedited Shipping (2- 6 business days) unless we are running a promotion.

You may return any unopened product within 7 days of receipt for a refund, minus shipping costs. Please see the Return Policy for more information.

Free shipping is for products not currently on sale if it meets the $100 min order. The asteriks after the word means there is fine print. This could mean certain products are excluded from this promotion also. We do our very best to offer the products at the lowest possible price, but unfortunately we cannot offer a discount plus free shipping at this time.